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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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MechWarrior 5 : Blank screen in game with DX12 mode #74

Closed Saracchini closed 1 year ago

Saracchini commented 3 years ago

Checklist [README]

Game / Application [Required]

Game Platform [Required]

Processor / Processor Number [Required]

Intel i7 1165g

GPU Driver Version [Required]

Rendering API [Required]

Windows Build Number [Required]

Description and steps to reproduce [Required]

In launch options, add "-dx12"

  1. Start Game and choose Single-Player mode
  2. Choose Instant Action
  3. Select a map
  4. Start the game 5 . Screen is totally blank or heavily tinted

Device / Platform [Optional][Recommended]

GPD WIn3 i7 1165g. Stock TDP (25-28W)

Game Settings [Optional][Recommended]

Save game (if possible, could help solve the issue faster) [Optional]

Windows mini dump (small memory dump) (if available) [Optional][Recommended]

Game custom logs (if available) [Optional][Recommended]

Capture2

Saracchini commented 3 years ago

I found more details about the issue. The Heavy tinting/Blank screen issue happens in maps with atmospheric effects (fog, snow, etc). If clear weather is selected, gameplay is smooth (better performance than using DirectX11) and no issues happen.

Saracchini commented 3 years ago

Another update: If one switches graphic options in-game (for instance Special effects), the blank screen issue disappears until someone starts a new map.

Saracchini commented 3 years ago

Testing configs shows that issue does not happen if one sets Graphics Effects to High or Ultra. With certain atmospheric effects the screen is totally opaque with Low and Medium Graphics Effects. That issue do not happen in DirectX11, but performance is quite lower.

Saracchini commented 3 years ago

Cannot reproduce the issue in Beta 9862. Even with Low Graphic Effects I cannot see the heavy tint, Opaque glitch screen. I'll keep testing but issue seems fixed. After a more careful look. The issue seems much more improved (the game is fully playable and performance is good), but there's some tinting artifact where the before you had heavy tinting or fully white/blank screen. That looks some on-screen effect which happens on certain map configurations (Volcanic biome with Hellstorm atmosphere for instance, or Forest Summer biome with heavy fog). When a special effect happens the artifact disappears for a short moment.

On a side-note the laser beans also look correct (before they were thin and narrow).

Saracchini commented 3 years ago

After a more throughful test, I found out some biomes do show issues yet depending on the Graphics Effects option:

Saracchini commented 3 years ago

Issue persists with 9864 but in a less often. Sometimes the game show up correct graphics, sometimes it shows totally random artifacts. Effect can be reproduced by changing Graphics Effects quality. This issue seems quite common with latest DirectX12 Unreal Engine games.

EstebanIntel commented 3 years ago

Hi @Saracchini ,

We were able to reproduce this issue on the driver versions you mentioned. But with the latest 30.0.100.9955 (https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html) the issue is no longer reproducible. Can you please give a try with this latest driver version?

Saracchini commented 3 years ago

Hi @Saracchini ,

We were able to reproduce this issue on the driver versions you mentioned. But with the latest 30.0.100.9955 (https://www.intel.com/content/www/us/en/download/19344/intel-graphics-windows-dch-drivers.html) the issue is no longer reproducible. Can you please give a try with this latest driver version?

Hi @estebanr863 . I just verified, I'm using 30.0.100.9955. I can reproduce the issues in my computer (GPD Win3 i7-1165g) very consistently. I can attest that if the same game uses DX11, these issues do not show (Still Dx12 performance is quite superior compared). Here are some screenshots and how to reproduce it.

MechWarrior 5

mech5

Diablo 2.

diablo2_1 diablo2

The Ascent

ascent ascent2

Saracchini commented 2 years ago

Graphic Issues persist with latest 1069 driver.

Saracchini commented 2 years ago

Graphic Issues persists with latest 1121 driver.

EstebanIntel commented 2 years ago

Hi @Saracchini, can you please help us perform a quick test and press Alt-Enter when you get the issue to go back to the desktop, and then press those same keys again to return to the game?

Saracchini commented 2 years ago

Certainly. I did the test and when switching between screen modes with ALT+ENTER, the issue is gone, and returns when returning to fullscreen bordererless. Curiously, If you switch from a good state in fullscreen borderless, the windowed one will be bugged instead, and return to a good state when you switch back.

I also have a seed for a map that the issue happens very consistently: MDMxNjY5ODQwMTY5NDcxMDQw

mech5-scene

On a side note: I tested with The Ascent and the same behavior occurs. I'll be reporting it in that issue too.

EstebanIntel commented 2 years ago

Hi @Saracchini, we have confirmed that the root cause of this issue is the same as the one on #78. The fix is in development, so I'll let you know when it is included in a driver release

Saracchini commented 2 years ago

Issue persists in 1340 driver.

Saracchini commented 2 years ago

Issue persists with 1404 driver.

EstebanIntel commented 2 years ago

Hi @Saracchini,

A possible fix for this issue has been included in the latest driver version 30.0.101.3222. Can you please test it and let us know?

Saracchini commented 2 years ago

Issue was not solved in 3222. The behaviour, If anything, it got worse, as I can see the visual glitches in the mission setup screen, which never happened before. In certain cases, staying long on this screen causes also a TDR. The in-mission glitches also happen as in previous drivers. I would not discard that the mission setup screen glitches are caused due recent updates to the game, but they are the same in nature as the ones in-game.

Saracchini commented 2 years ago

Tested with 3790, clean install. Issue persists. I do not managed to get a TDR on the mission setup screen, which was intermittent in 3729 to the point of being unplayable in DX12.

Saracchini commented 1 year ago

Issue still persists on 31.0.101.4146.

EstebanIntel commented 1 year ago

Hi @Saracchini, unfortunately, due to the development team limited resources and needing to work on other higher priority game issues, this issue won't be fixed.