3DMark Speed Way crash

[Susie1818]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Application is not cracked, modded and use the latest patch

Application [Required]

3DMark Speed Way

Processor / Processor Number [Required]

intel Core i7-13700KF

Graphic Card [Required]

intel Arc A770

GPU Driver Version [Required]

31.0.101.5379

Other GPU Driver version

31.0.101.5333

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9
• [ ] Not applicable

Windows Build Number [Required]

• [X] Windows 11 23H2
• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

SSU_20240328.txt

Description and steps to reproduce [Required]

3DMark Speed Way got stuck at the loading screen with driver version 5739. Checked the Windows Task Manager and the process "3DMarkSpeedWay.exe" became not responding.

Confirmed: reverting to driver v5333 then there's not such a problem.

Device / Platform

No response

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

[Susie1818]

@IGCIT

Driver v5382 has resolved the issue. Thanks.