Metro Exodus Enhanced Edition reflections rendering artifacts

[Susie1818]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Metro Exodus Enhanced Edition

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

intel Core i7-13700KF

Graphic Card [Required]

intel Arc A770

GPU Driver Version [Required]

31.0.101.5333

Other GPU Driver version

31.0.101.5379

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 23H2
• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

SSU_20240329.txt

Description and steps to reproduce [Required]

Reflections - Hybrid: * There is always a dark (and kind of flickering) rhombus area surrounding the player's camera.

Reflections - Raytraced: * Multiple horizontal dark bands across the screen

Here are examples showing how it should look like correctly: Reflections - Hybrid:

Reflections - Raytraced:

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [ ] High
• [X] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Quality: Ultra

Reflections: Hybrid / Raytraced

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

m3_auto_save_rx.zip

path: %USERPROFILE%\Saved Games\metro exodus\[user id]\

[EstebanIntel]

Hi @Susie1818

Can you please share you save file? I tried replicating this issue while starting a new game, but I'm not seeing it. So maybe the issue only happens in certain parts of the game.

[Susie1818]

@EstebanIntel

I had included the save file in the original post already.

[EstebanIntel]

Hi @Susie1818,

I finally got to testing this issue, but I can't reproduce it on the latest driver 32.0.101.5762. Can you test if you can still reproduce it on this latest driver?

[Susie1818]

@EstebanIntel

Unfortunately yes, the issue still persists with driver v5762.

[EstebanIntel]

Hi @Susie1818,

After multiple attempts, I'm still not able to repro the issue. Can you check the attached video and verify if I'm using the same setting as you are?

https://github.com/user-attachments/assets/feee3835-cebc-48cc-bef3-50f7dc8b445a

[Susie1818]

Hi @EstebanIntel ,

In your video, you did reproduce the glitch of Hybrid-mode reflection.

I have to apologize for not having checked the Raytraced-mode, so I did it just now. With driver v5762, the Raytraced-mode reflection does not have the glitch when I started this ticket (horizontal dark bands across the screen). However, a new glitch has been introduced in this version of driver. I have recorded a clip for both artifacts. Please take a look:

https://youtu.be/Z48lBA8TKSg

[EstebanIntel]

Thanks for confirming @Susie1818 !

I can also reproduce the new glitches on the water, so we will go ahead and report it internally.

[EstebanIntel]

Hi @Susie1818,

The latest driver version 32.0.101.6127 has a fix for this issue. Can you please test it and confirm?

[Susie1818]

Hi @EstebanIntel ,

The Raytraced-mode reflection now looks fine (at the location of the save file I gave you). I can confirm the problem is fixed for the Raytraced-mode. However, the Hybrid-mode problem is still the same (notice the large dark area on the surface of the lake in front of you), not fixed yet.