search

IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
GNU General Public License v3.0
112 stars 3 forks source link

Arc Control does not report GPU Voltage correctly #754

Closed Susie1818 closed 1 week ago

Susie1818 commented 2 months ago

Checklist [README]

Application [Required]

Arc Control

Processor / Processor Number [Required]

intel Core i7-13700KF

Graphic Card [Required]

intel Arc A770

GPU Driver Version [Required]

31.0.101.5382

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

SSU_20240329.txt

Description and steps to reproduce [Required]

The "GPU Voltage" value shown on the Arc Control's Performance Telemetry overlay is capped at 1000 mV and does not reflect the real voltage when it's beyond 1000 mV. If you use HWiNFO to monitor the GPU stats, the correct value of GPU voltage is actually reported by the hardware and HWiNFO is able to retrieve it.

I don't know why Arc Control tries to conceal the actual value of GPU voltage now. I remember very clearly that some older version of Arc Control didn't do this. When I started to use my A770 in December 2022, I did spend quite some time tweaking the performance settings and thus I did see GPU voltage higher than 1000 mV shown on the Arc Control's Telemetry overlay very often back then. Since when (which version) has the Arc Control started to do this? And why?

Device / Platform

No response

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

Gabriela-Intel commented 2 months ago

Hi Susie! Thanks for taking the time to report this. I'll start investigating what you've mentioned here. I'll get back to you on this soon.

Gabriela-Intel commented 2 months ago

Hi again. I was able to successfully replicate so I filed a bug for the team to investigate further (bug id 22019802426). I'll circle back here once I see some movement on the issue. Thanks!

Gabriela-Intel commented 1 week ago

Thanks again Susie1818 for reporting this issue!

We've been concentrating on making sure the most popular games and apps run smoothly, aiming for top-notch quality. We're going to keep enhancing performance and compatibility with our software through 2024 and beyond. Unfortunately, we can't tackle your request right now, but keep an eye on the support site article for updates on this issue.

Thanks for your understanding!

Gabriela-Intel commented 1 week ago

@IGCIT Please close