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IGCIT is a Community-driven issue tracker for Intel GPUs.
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[Diablo 4] Subtle Screen Flickers when XeSS is Enabled #755

Open RhanCandia opened 2 months ago

RhanCandia commented 2 months ago

Checklist [README]

Game [Required]

Diablo 4

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

Ryzen 5 5600

Graphic Card [Required]

ASRock Arc A750

GPU Driver Version [Required]

31.0.101.5382

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Play Diablo 4 Enabled XeSS (any preset)

Then if you stand in this area in the Kyovashad shop: Screenshot 2024-04-02 172718

You'll see that the entire screen has subtle flickers. It's very subtle but you will see it in your peripheral vision while focusing on the main character for example.

I also noticed that the subtle flickers are in sync with the flickering flame in the brazier at the bottom left. Clearly the brazier is meant to flicker. But for some reason the entire room flickers too when XeSS is enabled.

When using FSR or even no upscaling, only the area around the brazier flickers. But with XeSS, the entire room does.

Game graphic quality [Required]

Game resolution [Required]

1440p

Game VSync [Required]

On

Game display mode [Required]

Detailed game settings [Required]

Just High Preset XeSS Quality

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

Arturo-Intel commented 2 months ago

@RhanCandia Can you share a quick video showing the problem? I am trying to reproduce it with no luck

RhanCandia commented 2 months ago

@RhanCandia Can you share a quick video showing the problem? I am trying to reproduce it with no luck

@Arturo-Intel It's hard to capture. And hard to upload because the video is being compressed.

Here's a video I captured on my phone: https://photos.app.goo.gl/oMGKvtCi8eC75QB36

When I watch it on my phone where I originally captured it, it's easier to see. I tried to upload it on YouTube, Drive, and Photos (original quality). But the compression makes it even harder to see.

I suggest you download the video from the link I sent instead of just streaming it. Because Photos seem to have limited the streaming to 720p. But if you download it you get the full 4K video.

Arturo-Intel commented 2 months ago

I see it now; it is quite difficult to notice. Also, you need to zoom in to see it right? Do you see this behavior in other zones?

RhanCandia commented 2 months ago

I see it now; it is quite difficult to notice. Also, you need to zoom in to see it right? Do you see this behavior in other zones?

Yes it is very subtle. No need to zoom in actually. When I play I am usually an arms length away from my monitor.

I experience it everywhere there’s a light source. Dungeons, towns, most obvious in shops.

It is more obvious indoors like in the shop because that’s when I idle. I stand there, to browse the shop, that’s where it’s more obvious. When you are indoors, with a light source, like a brazier with flickering lights, and when not moving.

I see it all the time in my pereipheral vision when I am in town and there are cut scenes or talking to NPC.

When moving, walking, running, I don’t see it.

While I kept on saying it’s subtle, it still bothers me. The flickering lights, even though subtle, hurts my head.

RhanCandia commented 2 months ago

I made it to the Tree of Whispers. The flickering is more obvious in this area.

image

Arturo-Intel commented 2 months ago

@RhanCandia Just wanted to share the internal number of this case: 14022084144 Will share any news on this thread.

-- r2

RhanCandia commented 2 months ago

Thanks. I’ll wait for the updates. Would be nice if Diablo 4 updates XeSS to 1.3 too.