Felipe-Intel
commented
1 month ago Hi @akarnokd I noticed you submitted various bug reports for Starfield. Was this solved with the recently released driver 5518. Just saw your report of a returning corruption in bug #787 and was wondering if this one (778) was fixed.
akarnokd
Checklist [README]
Game [Required]
Starfield
Game Platform [Required]
Other game platform
No response
Processor / Processor Number [Required]
i7 13700K
Graphic Card [Required]
Arc A770 LE
GPU Driver Version [Required]
31.0.101.5445
Other GPU Driver version
No response
Rendering API [Required]
Windows Build Number [Required]
Other Windows build number
No response
Intel System Support Utility report
igcit_ssu.txt
Description and steps to reproduce [Required]
Game version: 1.10.32
The issue is more of an annoyance so I understand if this becomes low priority.
Can happen on lush planets, just by walking around or demading caves. In the attached save, entering the cave results in the temporary, 2-3 second black screen on occasion. Doesn't happen all the time, nor can I reproduce the issue by repeatedly entering.
It appears the card renders a black image as both the Steam FPS overlay and the Arc Control performance telemetry is also missing. Doesn't look like any HDMI cutout or resolution change that typically cause temporary no display as those result in my monitor showing its menu/source overlay afterwards.
Generally, the frequency is about once or twice every day I start to play the game. I.e., I played a week ago, got the temp black screen but then no issues in the remaining 6 hours. Played it today, got the temp black screen issue but not again in the past 1 hour.
There are no entries in the event log, the game or the rest of the system is not disrupted in any measurable way.
I've been monitoring the GPU via the Arc Control overlay, temps were 70-78 C and power in the <150W outside, but entering the cave, the power jumped up to 170W.
The card is plugged into the motherboard directly, runs at PCIe 4.0x16. My PSU is a Corsair RM750x. The system was built brand new at the end of February, 2023. Card power limit is still 190W. TDR timeuts are set to 5 and 10 seconds. Drivers installed after DDU every time a new driver comes out.
I have not encountered such temporary black image with other, demanding games I've played recently, such as Horizon Forbidden West (which strangely never went above 170W with 100% utilization either). So for me, it is only Starfield that does this.
Game graphic quality [Required]
Game resolution [Required]
1920x1080
Game VSync [Required]
On
Game display mode [Required]
Detailed game settings [Required]
All settings low or off, except VSync(on) and Anisotropic filter (4x). No upscaling.
Device / Platform name
No response
Crash dumps [Required, if applicable]
No response
Save game
Save6_DAED947E_4A6F65_050233_20240504111512_289_11_4.zip