IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Sound through mini displayport may accasualy stop working #784

Closed rosti-il closed 1 month ago

rosti-il commented 1 month ago

Checklist [README]

Application [Required]

WSL

Processor / Processor Number [Required]

i7-4790

GPU Driver Version [Required]

Other (Please specify)

Other GPU Driver version

20.19.15.5171

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

10.0.19045.4291

Intel System Support Utility report

ssu-report.txt

Description and steps to reproduce [Required]

Please read my bug report and comments at https://github.com/microsoft/WSL/issues/11546

I have the latest drivers of my Intel HD 4600 video card (20.19.15.5171) and of Intel Display Audio (6.16.0.3208). I use Windows 10 Professional 22H2 build 19045.4291 with all latest updates installed. Hyper-V is disabled, only Virtual Machine Platform and WSL are enabled. Tried with WSL versions: 2.2.4, 2.2.3, 2.2.2, 2.1.5 Before I started to use the "Virtual Machine Platform" component of Windows 10 Pro and WSL2 this issue never happened for many years. And after I uninstalled they both the issue gone. But I need them!

There are no special steps. Some time sound works properly but suddenly just stop working through the mini display port and when this happens videos from youtube on my Firefox web browser are played slow too, like in slow motion. Sound through any other audio device still works properly and if I switch into one of other audio devices the youtube issue is also gone. Switching back to the intel audio through mini displayport brings the issue back. Rebooting can help to make intel audio to start working properly again but just until the next time this issue will happen again.

I need the "Virtual Machine Platform" component of Windows 10 Pro and WSL2 for my R&D work and this issue just makes my computer not usable for that just because of this nasty bug. Please investigate and release a new fixed driver.

Device / Platform

No response

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

EstebanIntel commented 1 month ago

Hi @rosti-il,

Unfortunately, as described in this article, the Intel HD 4600 was moved to EOS (End of Support) on June 1, 2021.