IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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0x119_5_DRIVER_FAULTED_SYSTEM_COMMAND_igdkmdnd64!unknown_function when updating drivers #786

Open TheWonderfulTartiflette opened 1 month ago

TheWonderfulTartiflette commented 1 month ago

Checklist [README]

Application [Required]

N/A

Processor / Processor Number [Required]

Intel Core i5-13600K

Graphic Card [Required]

Intel Arc A770 16GB LE

GPU Driver Version [Required]

31.0.101.5448

Other GPU Driver version

No response

Rendering API [Required]

Windows Build Number [Required]

Other Windows build number

No response

Intel System Support Utility report

Intel SSU 12.05.2024.txt

Description and steps to reproduce [Required]

Update drivers to 5448 I was casually updating my drivers from DSA, and it just happened. My PC rebooted, the drivers were not updated, and this error popped in the Diagnostic Data Viewer, not even a bluescreen

Device / Platform

ASUS Prime Z790-P WiFi D4

Crash dumps [Required, if applicable]

No response

Application / Windows logs

No response

EstebanIntel commented 1 month ago

Hi @TheWonderfulTartiflette,

Can you attach this file: C:\ProgramData\Intel\GFXInstaller\IntelGFX.log?

TheWonderfulTartiflette commented 1 month ago

Hi @TheWonderfulTartiflette,

Can you attach this file: C:\ProgramData\Intel\GFXInstaller\IntelGFX.log?

Oh sorry I forgot. Sure, here it is IntelGFX.log I've just tried to install the driver, and got the exact same error and reboot. I can't install the new driver at all then

So in my post I've said that there's no bluescreen, but there probably is one, just that I don't see it because the display drivers are being installed. There's this error in the Event Viewer: Failed to load driver \Driver\WUDFRd for device ROOT\DISPLAY\0000. Couldn't get a crash dump though