Dead Island 2 keep crashing when entering the savegame

[paulober]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Dead Island 2

Game Platform [Required]

• [X] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [ ] Other (please specify)

Other game platform

No response

Processor / Processor Number [Required]

AMD Ryzen 7 5800X

Graphic Card [Required]

Intel Arc A770 LE (16GB)

GPU Driver Version [Required]

31.0.101.5592

Other GPU Driver version

No response

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [X] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 23H2
• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

ssu-report-1.txt

Description and steps to reproduce [Required]

After all intro cut-scenes and after selecting the character to play with the game crashed. Now if i want to enter the game it crashes after the press ... to enter dialog. The game doesn't realy crash but the window goes in the background and i can't Alt-Tab into it or though any other method it stays hidden forever. But sometimes it also just crashes.

Game graphic quality [Required]

• [ ] Low
• [X] Medium
• [X] High
• [X] Ultra

Game resolution [Required]

3440x1440

Game VSync [Required]

On

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

• FOV: 80
• Motion Blur: 100
• Anti-aliasing: temp anti high
• VIew distance: high
• all high except textures: ultra
• AMD Fidelity FX super resolution 2: quality

Device / Platform name

MSI B550M Pro-VDH WIFI

Crash dumps [Required, if applicable]

No windows event log entry. DeadIsland.log

UE4CC-Windows-0674FF55404CDC481F73F28F8EB7910C_0000.zip

Save game

DeadIsland2SaveGame.bak.zip

[paulober]

I found the issue. It's FX super resolution 2 enabled. I got it working by using keyboard instead of controller and disabling fx super res then playing like 20 seconds > back to main menu > enabling super fx > back into game. But then it crashed again like before with running in the background an no option to enter after some seconds. UE4CC-Windows-623E8BCE407598C4CE9C75995909BC8E_0000.zip