Escape From Tarkov crashes when pressing Play on any newer drivers than .5534

[GottaSlay]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Escape From Tarkov

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [X] Other (please specify)

Other game platform

Battlestate Games

Processor / Processor Number [Required]

AMD Ryzen 7 5800X3D

Graphic Card [Required]

Acer Intel Arc A770 Predator BiFrost OC

GPU Driver Version [Required]

31.0.101.5594

Other GPU Driver version

No response

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build Number [Required]

• [X] Windows 11 23H2
• [ ] Windows 11 22H2
• [ ] Windows 11 21H2
• [ ] Windows 10 22H2
• [ ] Windows 10 21H2
• [ ] Other (Please specify)

Other Windows build number

No response

Intel System Support Utility report

-

Description and steps to reproduce [Required]

The game crashes upon pressing Play in the launcher. I cannot post the game settings as I cannot get into the game.

Game graphic quality [Required]

• [ ] Low
• [X] Medium
• [ ] High
• [ ] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

• [ ] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Cannot access the game settings as it keeps crashing upon pressing Play.

Device / Platform name

No response

Crash dumps [Required, if applicable]

Save game

No response

[GottaSlay]

I've just gotten the Graphics settings as well.

For additional info: The game seems to launch properly using the driver .5534 but anything newer than that and it refuses to launch. Only way I've managed to launch it is by running another game on the background at the same time, i accidentally discovered this while playing Borderlands 2.

[Zack-Intel]

Hi @GottaSlay

Thank you for making this report. Interesting that it doesn't seem to happen when another game is going on.

Do you have any pop-ups from battleye when launching the game?

[GottaSlay]

No pop-ups from battleye. For some reason the game is just very inconsistent with launching since driver .5534.

[Zack-Intel]

Thanks @GottaSlay

Can you clarify what you mean by the game being inconsistent? I know the work around was mentioned, but for clarity and testing, it'll be helpful to know how often the crashing happens when launching

[GottaSlay]

The crashing happens more often than not. It rarely launches correctly by itself.