Sims 2 D3DDER Invalid code issue

[Mika2125]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Sims 2

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [X] Other (please specify)

Other game platform

Sims2RPC

Processor / Processor Number [Required]

i5 13600k

Graphic Card [Required]

A770 LE

GPU Driver Version [Required]

32.0.101.5762

Other GPU Driver version

No response

Rendering API [Required]

• [X] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [ ] DirectX11
• [ ] DirectX10
• [x] DirectX9

Windows Build [Required]

Windows 11 24H2

Other Windows build

No response

Intel System Support Utility report

Description and steps to reproduce [Required]

I am experiencing a recurring bug while playing a game. This issue persists even with the latest drivers installed. I had previously reported this problem in an older ticket, and at that time, I mentioned the specific driver version that worked correctly. I am unsure what to do atm, but I hope you can look into it again? My older ticket was #568

Game graphic quality [Required]

• [ ] Low
• [ ] Medium
• [X] High
• [ ] Ultra

Game resolution [Required]

1920x1080

Game VSync [Required]

On

Game display mode [Required]

• [ ] Fullscreen
• [ ] Windowed
• [X] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[Gabriela-Intel]

@Mika2125 Can you disable your modder and check if the error still occurs?

I tried it out on a Sims 2 copy ordered from Ebay and it seems that it only crashes when Shadows are set to High. But please confirm and let me know.

Thanks!

[Mika2125]

Hey @Gabriela-Intel

I disabled the mods and ran the game with and without them. It's awesome that you're still checking up on this old game—I love it! I didn't expect it at all! The game crashes when I set the shadows to high, but other than that, it's pretty stable with the current driver. I haven't had any problems with driver 5768 so far.

The previous driver gave me some issues, though.

Thanks again!

[Gabriela-Intel]

Thanks for checking! I did submit a bug sighting (id #14023168870) since I'm still observing some crashing issues with Shadows set to High. That being said I cannot promise if or when there is going to be a fix, especially given the age of the game. :/

For now I'll keep this open until I hear official word on how we are proceeding on the bug.

[Mika2125]

@Gabriela-Intel thank you so much again! I'm just happy that it's being looked into since a significant community still plays these games, including The Sims 3. It makes me hopeful because I really don't want to get a whole new GPU for nothing, especially since I'm so happy with the ARC team. So, I thank you again for looking into it! I honestly didn't think it would happen.

Once again, thank you so much! Even if it's not a complete promise, I still find it quite hopeful, especially since I've had that issue open for some time.

Thank you again for looking into it. I'm still hopeful! 🙏🏽✨💅