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IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
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Dark Souls III Missing Particles #829

Closed hcwy closed 3 months ago

hcwy commented 3 months ago

Checklist [README]

Game [Required]

Dark Souls III

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

Ryzen 5 5600

Graphic Card [Required]

Intel Arc A770

GPU Driver Version [Required]

32.0.101.5768

Other GPU Driver version

No response

Rendering API [Required]

Windows Build [Required]

Windows 11 22H2

Other Windows build

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

1.) Create / load game 2.) Find bonfire / item on floor / fire 3.) Observe particle is missing but light cast still visible (e.g. no dragon fire on floor after attack, but fire from attack itself visible)

Game graphic quality [Required]

Game resolution [Required]

1920x1080

Game VSync [Required]

Off

Game display mode [Required]

Detailed game settings [Required]

settings

Device / Platform name

B450M-DS3H

Crash dumps [Required, if applicable]

N/A

Save game

DS30000.zip

Save file is right next to a dragon, wait for its fire attack, walk towards where the attack landed, character will take damage but fire is invisible

Zack-Intel commented 3 months ago

Hi @hcwy

Thank you for your post. I'll begin working on this case and let you know once I have any updates.

It does look like there's some difficulty in the most recent versions of DS3 in getting save files from different accounts at least though official means. If you have a way to navigate this, please let me know. Otherwise, I'll try to play though the game until I run into a dragon.

In the meantime, if you're able to help me with a few questions that can help make the process easier:

  1. Is this seen as a regression with the drivers, or has it always appeared since you started playing?
  2. Do differences in the graphics settings/configurations change the outcome of this issue?
  3. About how far into the game is needed to get to a fire-breathing dragon to more easily see the issue? Alternatively, you mentioned it could be seen with bonfire or items on the floor. Do you have any screenshots of what that looks like?
hcwy commented 3 months ago

Hello @Zack-Intel ,

Thank you for taking the time to work on this.

  1. I only started playing the game after installing the latest drivers

  2. No, as far as I can tell changing graphics settings doesn't appear to help fix this issue

Bottom of bonfire glowing, but no fire visible

Same with this tree, the glow from the fire is visible, but not the fire itself

If you need further help, please contact me again. Also I initially replied via email, could you confirm whether the email was received or not?

Thanks.

hcwy commented 3 months ago

Apologies, screenshots didn't attach, here they are:

gCVmroVci7glLF29 Bottom of bonfire glowing, but no fire visible

3dpXh27oo6Kj1Ckh Same with this tree, the glow from the fire is visible, but not the fire itself

Zack-Intel commented 3 months ago

Hi @hcwy

Thank you for the screenshots and updates. I'll continue through the game and reach a bonfire to attempt replication.

Regarding the email, I did not get the manual email sent, but I do get alerts on new github posts with the content of the new post, so posting on this forum will be sufficient for me to get quick updates.

Zack-Intel commented 3 months ago

Hi @hcwy

I believe I've been able to reproduce the issue on my end. I'm going to run further tests and collect logs to get to the next steps. I'll update you when I have new information to share.

hcwy commented 3 months ago

Hello @Zack-Intel

That's great to hear.

hcwy commented 3 months ago

Hello @Zack-Intel

A quick update: this issue appears to have been fixed in the latest driver version 32.0.101.5971, noted here in case of regression.

Here is a screenshot of the tree with the latest drivers: particles_fixed_ds3

Thank you for all your help in resolving this issue, I will now close the issue.