Artifacting & Visual Glitches in Escape From Tarkov: Arena

[benaskiburtas]

Checklist [README]

• [X] Device is not undervolted nor overclocked
• [X] Device is using the latest drivers
• [X] Game is not cracked, modded and use the latest patch

Game [Required]

Escape From Tarkov: Arena

Game Platform [Required]

• [ ] Steam
• [ ] Microsoft Store
• [ ] GOG Galaxy
• [ ] Ubisoft Connect
• [ ] Battle.net
• [ ] Epic Games
• [ ] Rockstar Games Launcher
• [ ] EA app
• [ ] Amazon Games app
• [X] Other (please specify)

Other game platform

Battlestate Games Launcher

Processor / Processor Number [Required]

AMD Ryzen 5 5600X 6-Core Processor

Graphic Card [Required]

Intel Arc A770

GPU Driver Version [Required]

32.0.101.5971

Other GPU Driver version

No response

Rendering API [Required]

• [ ] Vulkan
• [ ] OpenGL
• [ ] DirectX12
• [X] DirectX11
• [ ] DirectX10
• [ ] DirectX9

Windows Build [Required]

Windows 11 23H2

Other Windows build

No response

Intel System Support Utility report

Intel-System-Support-Utility-Report.txt

Description and steps to reproduce [Required]

Play the game on any graphical settings (I set it to nearly the lowest possible). After dying and respawning or after transitioning into a new round, various performance issues or technical glitches can appear:

• Noticeable framerate drop that typically persists on the same level for the rest of the round (or life);
• Long-range scopes turn completely white (ones that use 'Picture in Picture' or separate camera for rendering);
• Scopes start to flicker colorfully, so much so that the game will adapt by darkening the screen if kept in view long enough;
• Entire screen can become completely white;
• A frame from the previous round/life will become super-imposed onto the current player view for the rest of the round/life;

Changing graphical settings (e.g. FSR 1.0 or FSR 2.0) can sometimes 'avert' these effects. However, switching back to the FSR preset will typically cause the artifacts/glitches to come back, as if they 'stick' to that preset for some time.

These problems never occur in main menu.

superimposed.webm

whitescreen.webm

Game graphic quality [Required]

• [X] Low
• [ ] Medium
• [ ] High
• [ ] Ultra

Game resolution [Required]

2560x1440

Game VSync [Required]

Off

Game display mode [Required]

• [X] Fullscreen
• [ ] Windowed
• [ ] Borderless Windowed

Detailed game settings [Required]

Device / Platform name

No response

Crash dumps [Required, if applicable]

No response

Save game

No response

[benaskiburtas]

I've noticed the issue can be much more easily reproduced by using the ALT-Enter key to go between full screen and windowed mode. It seems to have the exactly same effect issue-wise as dying or the round switching. Hopefully this can help replicate the issue easier. Let me know if an additional video file is needed.

[Gabriela-Intel]

Thanks for reporting this @benaskiburtas! Please allow me some time to look into this and attempt to replicate it.

[Gabriela-Intel]

Hey there! I was able to replicate the issue on my end so I went ahead and reported it to debug (bug id 14023377491). I'll follow up here once I have an update on your bug.

[Gabriela-Intel]

The white screen and stuck frame issue appears to be resolved with our latest internal testing so hopefully a driver will be released soon for you to try out. Also, I do see an issue with performance that seems similar to what you've reported so I'll go ahead and file another bug for that.