IGCIT / Intel-GPU-Community-Issue-Tracker-IGCIT

IGCIT is a Community-driven issue tracker for Intel GPUs.
GNU General Public License v3.0
118 stars 4 forks source link

Arc A580 - [Deep Rock Galactic] (Steam) Abnormally high GPU Load and mediocre performance. #870

Open SapphireDrew opened 1 day ago

SapphireDrew commented 1 day ago

Checklist [README]

Game [Required]

Deep Rock Galactic

Game Platform [Required]

Other game platform

No response

Processor / Processor Number [Required]

Intel Core i7 9700K @ 3.6 GHz

Graphic Card [Required]

ASRock Challenger OC Edition Intel Arc A580

GPU Driver Version [Required]

32.0.101.6297

Other GPU Driver version

No response

Rendering API [Required]

Windows Build [Required]

Windows 10 22H2

Other Windows build

No response

Intel System Support Utility report

igcit_ssu.txt

Description and steps to reproduce [Required]

Deep Rock Galactic (referred to hereon as DRG) runs on Intel Arc with abnormally high GPU Load in comparison to the Nvidia RTX 2060. GPU Activity / Load while playing DRG averages at 75% while using the Ultra and High Overall Quality setting, 71% while using the Medium Overall Quality settings, and 44% while using the Low Overall Quality setting. The GPU Clock speed remained stuck at just 600 MHz which is mostly like the cause of the problem.

Meanwhile, the Nvidia RTX 2060 experienced only a 38% GPU Load with a 975 MHz clock speed while playing DRG using the Ultra Overall Quality setting, and only 31% with a 850 MHz clock speed with the Low Overall Quality setting.

These discrepancies are similar to those observed in #866 and also most likely responsible for #865 .

Intel Arc A580 - DRG on Ultra and High DRG_Ultra

Intel Arc A580 - DRG on Medium DRG_Medium

Intel Arc A580 - DRG on Low DRG_Low

vs.

Nvidia RTX 2060 - DRG on Ultra DRG_2060Ultra

Nvidia RTX 2060 - DRG on Low DRG_2060Low

Multiple 3rd party benchmarks and reviews claim the Intel Arc A580 should have parity to, or slightly outperform, the RTX 2060. However in this game and Stray #866 , this is clearly not the case, with the 2060 vastly outperforming the A580. Here's to hoping these issues can get ironed out soon.

Game graphic quality [Required]

Game resolution [Required]

1280x720 (Windowed) 1920x1080 (Fullscreen and Borderless Windowed)

Game VSync [Required]

On

Game display mode [Required]

Detailed game settings [Required]

Overall Quality was tested all presets: Ultra, High, Medium, and Low. Resolution was set to 1280x720 while in Windowed Mode and 1920x1080 in Fullscreen and Borderless Windowed modes. The game also includes a setting to play using either Direct X 11 or Direct X 12, both were used and with similar results however Direct X 12 performed marginally better.

Device / Platform name

PC - Windows 10 / Steam

Crash dumps [Required, if applicable]

No response

Save game

No response