Closed kcondon closed 9 years ago
FYI - We're still having once in a while Service temporarily unavailable:
PROBLEM: HTTPS-dvn is CRITICAL on host dataverse.harvard.edu
Service: HTTPS-dvn Host: dataverse.harvard.edu Alias: Production installation of Dataverse at Harvard Address: dataverse.harvard.edu Host Group Hierarchy: Opsview > DVN > DVN_Production State: CRITICAL Date & Time: Sun Apr 19 04:54:14 EDT 2015
Additional Information:
HTTP CRITICAL: HTTP/1.1 503 Service Temporarily Unavailable - 582 bytes in 30.697 second response time
Adding the Content-Length
header in 2c81bea 5 days ago seems to have helped with large file downloads but there is more complexity to figure out having to do with Transfer-Encoding: chunked
header for large files.
Passing to QA.
Tested the original test case: Downloading a specific large datafile, >2GB immediately caused the 503 error. This no longer happens. Used a direct to glassfish, port 8181 with apache rewrite rules to bypass apache for downloading. Closing.
The recent instability in service today seems to mostly be due to continuous stop-the-world gc.
I know this because each time there was a failure I checked: jstat gcutil and
jmap -heap
Increasing the heap size helped but it's still happening.
Suggestions are to look at the access log and run the memory profiler on the app, looking for large object hierarchies being created and not freed on the most common pages, such as the homepage.