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ISA-tools / OntoMaton

OntoMaton facilitates ontology search and tagging functionalities within Google Spreadsheets.
http://isa-tools.org
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server error when using Safari 6.0 (7536.25) #1

Closed rpyzh closed 12 years ago

rpyzh commented 12 years ago

After installing OntoMaton script, I started getting an error message when I open my spreadsheets. With "working..." menu status on the background, the message says:

A server error occurred. Please press 'Reload' in your browser.

As a result, OntoMaton menu option doesn't get loaded and all menu items are greyed out. When I refresh, following the suggestion from the error message, I simply get exactly the same error message and the menu is still inaccessible.

The same error pops up for every new spreadsheet I create. So, essentially, I can't create or edit Google spreadsheets in Safari. Running through OntoMaton setup in Chrome (v. 21.0.1180.75), I didn't have any issues.

proccaserra commented 12 years ago

Thanks for reporting the issue! Works fine on Safari 5.1.7. A similar error message (ie. A server error occurred. Please press 'Reload' in your browser.) was triggered. Refreshing the page and saving the document cured the problem. TODO: install Safari 6.0 and test again. Seems more a Safari issue than an Ontomaton one.

proccaserra commented 12 years ago

I came across the following thread:

http://productforums.google.com/forum/#!topic/docs/t0y0sWGXBf8%5B1-25%5D

rpyzh commented 12 years ago

Yeah, switching the User Agent to Safari 5.1.7 allowed me to avoid the problem. Thanks!

proccaserra commented 12 years ago

Thanks again for reporting this, we'll add the trick to the documentation and possibly add this to the video tutorial. Best.