Create top-level views of your applications in a graphical editor. Rules express dependencies between existing hosts and services and let you alert on application level. Business processes are displayed in a tree or list overview.
Is your feature request related to a problem? Please describe.
I've two services: A and B in a process with the DEGRADED operator. I try to achieve that the process will go into a critical state when both services are in a critical state.
Example story:
Customer has two BGP sessions. A primary one and a VPN backup. If one of them is critical then go into a warning state. If both of them are in a critical state then the process should also be in a critical state. We have two alarm states: 9to5 and 24_7.
9to5 sends a message in the chat when a service goes into warning or critical state.
24_7 sends a message in the chat when a service goes into warning or critical state but also wakes us up in the night.
I would like to continue sleeping when one session is down. However when two sessions are down I'd like to be woken up.
My expectation is that the process should always go into a critical state if both/all services are also critical. But as you can see in the table the Cell for Critical/Critical is still warning. If everything inside a process is critical then it's not degraded anymore. It's completly down. I'd suggest changing that state to CRITICAL or introduced a new operator.
Example:
OK + OK = OK.
OK + WARNING = WARNING
OK + CRITICAL = WARNING
CRITICAL + CRITICAL = CRITICAL
Describe alternatives you've considered
The AND, OR or XOR Operator does not achieve what I need, as the process itself is then either OK or CRITICAL, but never WARNING.
nilmerg
commented
8 months ago
Is your feature request related to a problem? Please describe.
I've two services: A and B in a process with the DEGRADED operator. I try to achieve that the process will go into a critical state when both services are in a critical state.
Example story:
Customer has two BGP sessions. A primary one and a VPN backup. If one of them is critical then go into a warning state. If both of them are in a critical state then the process should also be in a critical state. We have two alarm states: 9to5 and 24_7. 9to5 sends a message in the chat when a service goes into warning or critical state. 24_7 sends a message in the chat when a service goes into warning or critical state but also wakes us up in the night. I would like to continue sleeping when one session is down. However when two sessions are down I'd like to be woken up.
Describe the solution you'd like
From the manual I checked the state table for the DEGRADED operator: https://github.com/Icinga/icingaweb2-module-businessprocess/blob/main/doc/09-Operators.md#degraded
My expectation is that the process should always go into a critical state if both/all services are also critical. But as you can see in the table the Cell for Critical/Critical is still warning. If everything inside a process is critical then it's not degraded anymore. It's completly down. I'd suggest changing that state to CRITICAL or introduced a new operator.
Example:
OK + OK = OK.
OK + WARNING = WARNING OK + CRITICAL = WARNING CRITICAL + CRITICAL = CRITICAL
Describe alternatives you've considered
The AND, OR or XOR Operator does not achieve what I need, as the process itself is then either OK or CRITICAL, but never WARNING.