Idirect-Tech
commented
1 month ago Dear Client,
Could you please create the session token again and use it.
If still you face any issue, then kindly share your contact number so that we can connect and resolve.
[E29CF836]
Thanks & Regards,
Amrit Mohanty,
API & Algo Products,
Derivatives, EPG
ICICIdirect
From: 1999devil @.> Sent: Thursday, May 9, 2024 8:19 AM To: Idirect-Tech/Breeze-Python-SDK @.> Cc: Subscribed @.***> Subject: [Idirect-Tech/Breeze-Python-SDK] API throwing error while connecting with breeze api (Issue #96)
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I have used Breeze many times and it was working fine. I don't why suddenly today it's throwing the error
Exception: Unexpected error: Unable to retrieve customer details at the moment. Please try again later.
BELOW IS THE ERROR I HAVE RECIEVED
breeze = BreezeConnect(api_key=app_key) breeze.generate_session(api_secret=secret_key,session_token=session_token) Traceback (most recent call last):
Screenshot.2024-05-09.055958.png (view on web)https://github.com/Idirect-Tech/Breeze-Python-SDK/assets/67580322/85473d88-77c1-4ca6-b057-dbd0c05785a4 File ~\anaconda3\envs\spyder-env\Lib\site-packages\breeze_connect\breeze_connect.py:777 in api_util raise Exception(except_message.CUSTOMERDETAILS_API_EXCEPTION.value)
Exception: Unable to retrieve customer details at the moment. Please try again later.
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
Cell In[6], line 1 breeze.generate_session(api_secret=secret_key,session_token=session_token)
File ~\anaconda3\envs\spyder-env\Lib\site-packages\breeze_connect\breeze_connect.py:824 in generate_session self.api_util()
File ~\anaconda3\envs\spyder-env\Lib\site-packages\breeze_connect\breeze_connect.py:788 in api_util raise Exception(f"Unexpected error: {str(e)}")
Exception: Unexpected error: Unable to retrieve customer details at the moment. Please try again later.
Please find the snip of the error below
ERROR_SNIP.png (view on web)https://github.com/Idirect-Tech/Breeze-Python-SDK/assets/67580322/4409c23b-1258-45f8-8cff-9bdc2a13e5f5
— Reply to this email directly, view it on GitHubhttps://github.com/Idirect-Tech/Breeze-Python-SDK/issues/96, or unsubscribehttps://github.com/notifications/unsubscribe-auth/A3TQZ47EWGXL3LJDQ673WULZBLP4TAVCNFSM6AAAAABHOBKQO6VHI2DSMVQWIX3LMV43ASLTON2WKOZSGI4DMNZZGE4DEMY. You are receiving this because you are subscribed to this thread.Message ID: @.***>
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1999devil
I have used Breeze many times and it was working fine. I don't why suddenly today it's throwing the error
Exception: Unexpected error: Unable to retrieve customer details at the moment. Please try again later.
BELOW IS THE ERROR I HAVE RECIEVED
Please find the snip of the error below