Closed tpaclatee closed 2 years ago
elima
commented
2 years ago This has been confirmed and we are working on a fix.
The issue is caused by incompatibility between saved logins database between Wolvic 1.0 and older versions.
A temporary fix is to remove Wolvic's app data in Settings -> Storage.
Thanks for reporting it!
svillar
commented
2 years ago @tpaclatee have you ever installed the package directly from the apk?
Also does it work if you go to the Android Settings in Quest2 and delete the application data from Wolvic
svillar
commented
2 years ago This will be fixed by pull #204
svillar
commented
2 years ago Included a fix in 1.0.1. Please reopen if you hit it again.
Hardware
Wolvic Version: latest prod build as of 7/16/22 (1.0)
Quest 2 Version: System Version 35444700575000000 Version 42.0.0.130.250.381640954 Runtime Version 42.0.0.130.250.381640810 OS Version user-35444700575000000
Steps to Reproduce
Current Behavior
The app will fail to launch. A Quest loading screen appears briefly and then the user is returned to the home area with a message that "Wolvic keeps stopping" and fails to launch or "is taking too long to respond". No app splash screen appears.
Expected Behavior
The app should launch when selected from the user's library. The app should show a loading screen and then display the Wolvic splash screen while the app loads. It should be safely exitable and able to start when selected.
Possible Solution
Determine the cause of the crash. Test for issues when the app is being loaded. Determine memory usage and find what is causing the hangs.
Context
The app was updated/reinstalled and no longer able to be launched. This occurred only recently, after an update to the app. Cannot enter the app at all under any circumstances and there does not seem to be a workaround.
Error Logs and Stack Traces