error Unable to install it on a multiplayer server

[Ilemath217]

Hello solo it works but when I want to do it on my own Minecraft server which is running on a pterodactyl instance When I paste the command j directly an error and after the opencamputer computer goes blue screen how can I fix the problem? please

[MrFredber]

No one can help you without the error information on the bluescreen. Can you take a screenshot?

[Ilemath217]

in fact the problem is the first time it's happened to me this kind of thing in multiplayer I think it just can't download the files because of security but how to authorize I don't know