I can't log into my account...

[onlyFLAC]

I can't log into my account... None of the methods work for me, they only give an error:

ON OLD VER.: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта. в QobuzDownloaderX.LoginFrm.d__36.MoveNext()

ON NEW VER.: System.NullReferenceException: Ссылка на объект не указывает на экземпляр объекта. в QobuzDownloaderX.LoginForm.loginBackground_DoWork(Object sender, DoWorkEventArgs e)

[ImAiiR]

I’m starting to think this is because of the new Qobuz updates. Is it possible for you to make a new account and try to login with that? Can just do a free trial, or maybe just don’t activate the account yet. I’d like to see if you’re able to login with a new account.

[onlyFLAC]

I’m starting to think this is because of the new Qobuz updates. Is it possible for you to make a new account and try to login with that? Can just do a free trial, or maybe just don’t activate the account yet. I’d like to see if you’re able to login with a new account.

Okay, I'll try to create a new account at home today.

[dotrungan19]

same like me,I can't login,the old version still login successfully

[ImAiiR]

same like me,I can't login,the old version still login successfully

• Same error message? (Assuming the response isn’t returning JSON)
• Logging in with email and password or token?
• Trying with an older account or a new account?

[ImAiiR]

Okay, starting to do some debugging now. From what I can see, for some reason the full passwords aren't getting sent for some reason, which is really weird. Seems to happen mainly with special characters, so hopefully won't be too difficult to fix.

UPDATE - So figured the issue out, but now logging in with everything being sent is still failing. And to make it worse logging in to the regular Qobuz web player is messing up as well and just giving errors, so I can't really debug further until that's fixed up.

[ImAiiR]

Please give the new version a try and let me know if it works for you now!

[dotrungan19]

same like me,I can't login,the old version still login successfully

• Same error message? (Assuming the response isn’t returning JSON)
• Logging in with email and password or token?
• Trying with an older account or a new account?

Here is the error in 1.0.0.0 version,takes a minute to show this screen

[vad62]

When logging in via email and password, it gives the same error, but ignoring it, the program starts and works. By the way, the mod version of your program 1.2.7.0 starts without errors.

[dotrungan19]

I've downloaded 1.0.0.1 version,when I login,it opens this window immediately,click on Continue and it works,open into app successfully

[ImAiiR]

Okay, seems like now the main issue is this error that when ignored (hitting continue) the program still works as intended. Will leave this issue open for the moment until I can get the time after work to find the issues and fix it up.

[ImAiiR]

For those of you who get this new error, can you confirm if the about page on the main form includes all of the info? I haven't been able to pinpoint the issue, since all of my accounts and others I know don't get this popup.

Pushing a new update here in a bit, but doubt it will resolve this specific new issue.

[vad62]

The error remained at 1.0.0.2

If you click "continue", then the application is loaded and works normally.

[ImAiiR]

Going to say for everyone experiencing the "new" error popup, move over to #159 as it is related! Closing this one!