Advisor online in chat and offline on the webpage

InFact-coop / your-sanctuary

BSD 3-Clause "New" or "Revised" License

2 stars 0 forks source link

Advisor online in chat and offline on the webpage #66

Closed joannayoungs closed 5 years ago

joannayoungs commented 5 years ago

Hi @lucymk when I've been on the staging of the app I've noticed that the chat says that the chat is online but the little icon showing the advisor is red saying there is no one available. The chat runs you through it as though it is available. Is this just because we are testing it?

lucymk commented 5 years ago

@joannayoungs yes, this is because there are people online testing the app. I've turned on the setting now where availability is only set by the opening hours, not by whether anyone is online, so this shouldn't be happening anymore.