Suggestion - Report Management UI System for Staff

[ravicant]

Assurance

I have read the README.md

Summary

Report Management UI System for Staff:

A UI where all staff can view incoming reports from players in real time. Each report is tied to the player's name and is displayed in a list format, so no report gets skipped cz lots of time when there are lot of user playing in server and you are getting multiple reports some get skipped

When a player makes a report, their name appears on the dashboard. Staff can click on the player's name to view the report details, such as the message , time sent, and the type of report and does not matter the player using staff pm or /report his or her message always should come to same section untill its marked as resolved.

Staff can reply directly to the player from the same interface, creating a live chat that remains open until the issue is resolved. This chat is visible to all staff members so they can follow the conversation and avoid duplicating efforts.

All staff members can see ongoing conversations related to each report, allowing them to contribute their thoughts or take over if needed. This keeps everyone informed and ensures a collaborative resolution process.

Reports are treated like tickets. A staff member can mark a report as "resolved," removing the player's name from the active list. Until resolved, the report stays visible, so nothing slips through the cracks.

Staff can filter or search by user names, types of reports, or the staff member assigned to handle it, making it easy to track and manage specific reports in high-traffic situations.

Reason

This system would significantly reduce confusion, prevent duplicate responses, and ensure every report is handled

[coalaura]

This is a cool idea, however i feel like this would just make staff responses much much slower

[CaptSpider4]

With this UI there can also be added a command for quich response probably something like /respond [reportID] message . Either staff can open that person's ticket UI directly and respond there or can quickly respond with command if needed.

One thing with this system it makes all online staff follow along and respond easily without getting confused by multiple reports who is handeling which report and right now if some staff need to exit and report isn't resolved the staff who took over will have to go through everything again. This would also help with if there less staff or only 1 staff and multiple reports since there chat wont be flooded with staffpm's and reports.