The plugin version: 1.5.0
The version of your GLPI: 9.2.3
The view "Number of tickets affected by technicians per month" does not retain the group
The supervisor is not part of the technicians group but he must be able to supervise their work.
If he is one of them, he stands out as a fourth technician without an assigned ticket.
Hello
The plugin version: 1.5.0 The version of your GLPI: 9.2.3
The view "Number of tickets affected by technicians per month" does not retain the group
The supervisor is not part of the technicians group but he must be able to supervise their work. If he is one of them, he stands out as a fourth technician without an assigned ticket.