Cron not retrieving values

[Falco68]

Hello,

I just installed the plugin on my test environment. PrinterCounters 1.4.0 GLPI 9.2.1 Apache 2.4.18 PHP 7.0.25 MySQL 5.7.21 Ubuntu 16.04 I created two record models with five printers linked. In the printer record when I run an immediate check, counter value is retrieved well. But with the cron task no value is retrieved. The cron line is 10 23 www-data /usr/bin/php /var/www/glpi/plugins/printercounters/scripts/run.php --sonprocess_nbr=4 --itemtype=Printer

In GLPI logs I got, printercounters_fullsync.log Mon, 26 Feb 2018 23:10:01 +0100 /var/www/glpi/plugins/printercounters/scripts/run.php started 7878 Started 7880 Started 7884 Started 7886 Started Aucune imprimante à interroger 7880 ended, waiting for 3 running son process Aucune imprimante à interroger 7878 ended, waiting for 2 running son process Aucune imprimante à interroger Aucune imprimante à interroger 7884 ended, waiting for 1 running son process 7886 ended, waiting for 0 running son process Mon, 26 Feb 2018 23:10:02 +0100 /var/www/glpi/plugins/printercounters/scripts/run.php ended

And in php-errors.log 2018-02-26 23:10:02 [@syslxglpitest] *** PHP Notice(8): Trying to get property of non-object Backtrace : inc/dbmysql.class.php:277
plugins/printercounters/inc/process.class.php:270 DBmysql->numrows() plugins/printercounters/inc/process.class.php:163 PluginPrintercountersProcess->selectPrinterToSearch() plugins/printercounters/inc/record.class.php:657 PluginPrintercountersProcess->getIPAddressesForProcess() ...ounters/scripts/printercounters_fullsync.php:82 PluginPrintercountersRecord->initRecord()

Should be a misspelling in the itemtype parameter? What do you think?

[Falco68]

I found the mistake in the cron, the itemtype should be Printer and not Printer. You have to correct the installation documentation, in chapter 1.3, the example show Printer.

[amma35]

Okay thank you for your return, I've modified the documentation.