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InfotelGLPI / printercounters

Plugin Printercounters for GLPI
http://blogglpi.infotel.com
GNU General Public License v2.0
14 stars 9 forks source link

Missing toner levels bars... #44

Closed scorpz closed 5 years ago

scorpz commented 6 years ago
amma35 commented 6 years ago

Error php or sql in files/_log/php-errors.log & sql-errors.log ?

scorpz commented 6 years ago

Nothing. This happens only on Ricoh printers. Canon/HP/Xerox are OK.

amma35 commented 6 years ago

First, you need to check with an external tool on your side for verifications on some OIDs.

A walk should be made on: .1.3.6.1.2.1.43.11.1.1.9.1.1 .1.3.6.1.2.1.43.11.1.1.9.1.2 .1.3.6.1.2.1.43.11.1.1.9.1.3 .1.3.6.1.2.1.43.11.1.1.9.1.4 .1.3.6.1.2.1.43.11.1.1.9.1.5

Do you have any values?

scorpz commented 6 years ago
    1. 2018 14:11:05 (46 ms) : Walk 1.3.6.1.2.1.43.11.1.1.9.1
    1. 2018 14:11:05 (61 ms) : 1.3.6.1.2.1.43.11.1.1.9.1.1 = "-3" [ASN_INTEGER]
    1. 2018 14:11:05 (72 ms) : 1.3.6.1.2.1.43.11.1.1.9.1.2 = "-3" [ASN_INTEGER]
    1. 2018 14:11:05 (87 ms) : 1.3.6.1.2.1.43.11.1.1.9.1.3 = "-3" [ASN_INTEGER]
    1. 2018 14:11:05 (102 ms) : 1.3.6.1.2.1.43.11.1.1.9.1.4 = "-3" [ASN_INTEGER]
    1. 2018 14:11:05 (116 ms) : 1.3.6.1.2.1.43.11.1.1.9.1.5 = "-3" [ASN_INTEGER]
scorpz commented 5 years ago

...

amma35 commented 5 years ago

The value of each OID is "-3" so the information doesn't go up. The plugin can't go back up a negative value so for him it's 0. The information reported by the plugin is therefore consistent.