keha35
commented
5 years ago Hi,
You need to add some arguments to the run.bat script like this : run.bat --sonprocess_nbr=4 --itemtype=Printer
Closed jpdenss closed 5 years ago
keha35
commented
5 years ago Hi,
You need to add some arguments to the run.bat script like this : run.bat --sonprocess_nbr=4 --itemtype=Printer
Version of the plugin : 1.5.1
Version of your GLPI : 9.3.2
Steps to reproduce (which actions have you made) : Enable the plugin to count the values of 2 printers automatically by checking the RECORDS option - Enable automatic record - YES. It was also tried via php script with the execution of the file "run.bat", correcting before the path of the folders.
Expected result : The values should be collected automatically, where in the menu "Record planning" the printers appear as scheduled for collection (attachment 1).
Actual result : When you click the "Immediate record" button, it collects the values normally and the 2 scheduled printers disappear from the "Record Planning" menu until the next day. The next day, if you try to run the "run.bat" file (attachment 2), the "Record Planning" menu gets deformed (attachment 3) and generates logs in C: \ wamp64 \ www \ support \ files \ _log \ printercounters_fullsync.log (attachment 4), and several repeated errors in C: \ wamp64 \ logs \ php_error.log (attachment 5)
URL of the page : http://computername/suporte
Screenshot of the problem (if pertinent) : attachment 1
attachment 2
attachment 3
attachment 4
attachment 5