Steps to reproduce (which actions have you made) :
Go to "Tools" > "Printer counters".
Click on "Record models".
Select the record model from HP Laserjet M551 printer
Set "Enable toner level" to "Yes".
Goto "Assets" > "Printers".
Click on HP Laserjet M551 printer
Expected result :
It should show the cartridge name and the percentage bar with the specific cartridge color, as below:
Actual result :
But it's actually return Hex-STRING values and the progress bar has no color at all:
It happens because the getTonerData() function doesn't handle Hex-STRING values and HP Laserjet M551 printer return the cartridge type ('black', etc.) and name as Hex-STRINGS. I sent a Pull Request with a possible fix.
Version of the plugin : 1.7.0
Version of your GLPI : 9.5.2
Steps to reproduce (which actions have you made) :
Go to "Tools" > "Printer counters".
Click on "Record models".
Select the record model from HP Laserjet M551 printer
Set "Enable toner level" to "Yes".
Goto "Assets" > "Printers".
Click on HP Laserjet M551 printer
It should show the cartridge name and the percentage bar with the specific cartridge color, as below:
But it's actually return Hex-STRING values and the progress bar has no color at all:
It happens because the getTonerData() function doesn't handle Hex-STRING values and HP Laserjet M551 printer return the cartridge type ('black', etc.) and name as Hex-STRINGS. I sent a Pull Request with a possible fix.
URL of the page :
https://glpi.example.com/plugins/printercounters/front/recordmodel.form.php
https://glpi.example.com/front/printer.form.php?id=1
Screenshot of the problem (if pertinent) :