Closed sergiuec closed 1 year ago
Hi @sergiuec ,
We'll look into this issue.
As a temporary workaround, you could disable the update_order_for_capture_requested
-plugin in your own custom code. Create (or edit) etc/adminhtml/di.xml
with the following:
<type name="Magento\Sales\Controller\Adminhtml\Order\View">
<plugin name="update_order_for_capture_requested" disabled="true"/>
</type>
This plugin calls an update call each time the order is viewed so you can have a quicker transition from the CAPTURE_REQUESTED
- to the CAPTURED
-state, which is required if you want to perform a refund.
You can always use the manual "update payment"-button or simply wait for the webhook to arrive.
Hi @sergiuec ,
Could you please provide the following information to help us reproduce the issue?
Hi @sergiuec ,
Could you please provide the following information to help us reproduce the issue?
* How is the module configured? * What checkout type are you using? (Hosted? Inline? Payment products in Magento checkout, input fields on Hosted Checkout?) * What capture mode are you using? (Delayed settlement? Direct capture?) * Provide order details * Is it a guest checkout or a registered customer? * What's the country & currency? * What is the selected payment product?
Payment products and input fields on Hosted Checkout
Direct Capture
Registered Customer
Customer/Shipping Country - Italy, Currency - EUR
Payment Product - credit card
Hi @sergiuec ,
We've just uploaded version 2.4.6
of our module that should fix your problem. Could you please confirm that this fixes the issue for you?
Hi @sergiuec ,
We've just uploaded version
2.4.6
of our module that should fix your problem. Could you please confirm that this fixes the issue for you?
Ok, Thank you very much. We will check it as soon as possible and will let you know.
Hello, we have an issue. After order has been refunded the order details page at backend is not accessible anymore, 500 error is returned.
the error in error.log is as follows:
PHP Fatal error: Uncaught TypeError: Argument 2 passed to Ingenico\Connect\Model\Ingenico\Status\Payment\Resolver::resolve() must be an instance of Ingenico\Connect\Sdk\Domain\Payment\Definitions\Payment, instance of Ingenico\Connect\Sdk\Domain\Refund\RefundResponse given, called in /app/xxxx/vendor/ingenico-epayments/connect-extension-magento2/Model/Ingenico/Action/RetrievePayment.php on line 109 and defined in /app/xxxx/vendor/ingenico-epayments/connect-extension-magento2/Model/Ingenico/Status/Payment/Resolver.php:39 Stack trace:
0 /app/xxxx/vendor/ingenico-epayments/connect-extension-magento2/Model/Ingenico/Action/RetrievePayment.php(109): Ingenico\Connect\Model\Ingenico\Status\Payment\Resolver->resolve(Object(Magento\Sales\Model\Order\Interceptor), Object(Ingenico\Connect\Sdk\Domain\Refund\RefundResponse))
1 /app/xxxx/vendor/ingenico-epayments/connect-extension-magento2/Plugin/Magento/Sales/Controller/Adminhtml/Order/View.php(52): Ingenico\Connect\Model\Ingenico\Action\RetrievePayment in /app/xxxx/vendor/ingenico-epayments/connect-extension-magento2/Model/Ingenico/Status/Payment/Resolver.php on line 39
we are using: Ingenico 2.4.5 Magento commerce 2.3.6