Open jj5836 opened 4 months ago
If you're 100% on WiFi, any issues are probably related to the redesigned app. You can try the Sonos desktop controller and see if you have any issues there. If not: it's the app.
Here's a writeup of the technical background for the problems with the new app: https://www.linkedin.com/pulse/what-happened-sonos-app-technical-analysis-andy-pennell-wigwc
That's a great article, thanks for sharing @IngmarStein
I'm having the same connection issues as @jj5836 and it's super annoying. It can't find the speakers and some fall out of the group, and changing volumes is hit & miss. My whole family is complaining so they've switched to just using the Spotify mobile app and streaming to direct the Sonos speakers.
My configuration is all wireless, nothing fancy. I may try hardwiring one of the devices up and see it helps.
Sorry to hear that.
I'm not affected myself as I mostly have Era speakers and the problems seem to be more pronounced with older models. Afaik, the currently known options are
1) Wait for Sonos to fix the mess 2) Upgrade to newer speaker models 3) Use the desktop app
For me it's not the app per-se. Until this past week I was large unaffected by their new app since I mainly use voice control to operate my speakers. But then in the last few days one of my Sonos Ones just seemed to be locked up (no response to voice commands). Power-cycling it got it working again, but only for a few minutes. So then I just unplugged it. The next morning my other Sonos One was in the same situation. So I decided to reset everything, thinking this might get me back to a good place. But I could never complete the (WiFi-only) setup of all the devices. Things would become unresponsive before I managed to add all my devices.
This weekend I took the suggestion folks have been getting from Sonos support, to do setup with a single ethernet-connected device. This worked reasonably well but then multiple attempts to convert it to WiFi-only failed. It only ever saw 2 of my 6 devices during this process so aborted each time. So for now I'm back on SonosNet with a single ethernet-connected device. Of course I'm getting more WiFi interference now since I already have 5 Unifi WAPs covering my house quite well. But at least I can use my system for the time being.
I plan to wait this out, hoping Sonos gets their act together. Then possibly in the future I can got back to WiFi-only. And I definitely appreciate the feedback folks here have provided.
I really appreciate this guide. Might you consider adding guidance for Unifi/Sonos setups which are 100% WiFi? That's the way I've been running my setup for some time, but with the latest Sonos app (& firmware) my system has become nearly unusable and I'm struggling to figure out what next steps to take.