not getting video

[prathibhacdac]

video works in the same network but not in different network.

[prathibhacdac]

stun server issue is resolved. but not getting audio and video.

[InnovateAsterisk]

video works in the same network but not in different network.

Is this still the case?

[prathibhacdac]

Now I'm getting video in different n/w. But before sometime, I didn't get it.

[InnovateAsterisk]

Whats the latency (roundtrip) between your client and the server?

[prathibhacdac]

How to find latency?

Sent from Outlook for Androidhttps://aka.ms/AAb9ysg

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Whats the latency (roundtrip) between your client and the server?

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[prathibhacdac]

Traceroute from mobile to server: No. of hops 12, time 32094ms

Traceroute from PC to server: traceroute 10.10.10.73 traceroute to 10.10.10.73 (10.10.10.73), 30 hops max, 60 byte packets 1 bp1.erss.in (10.10.10.73) 0.039 ms 0.007 ms 0.010 ms

[prathibhacdac]

Today, I'm not getting the audio and video.

[prathibhacdac]

Is it required to open port 5060 in the asterisk server?

[InnovateAsterisk]

Is it required to open port 5060 in the asterisk server?

WebRTC does not use port 5060.

[InnovateAsterisk]

How to find latency?

For the moment a simple ping would give you an indication of how long messages take.

[prathibhacdac]

From mobile: Total execution time 12097ms

from PC Approximate round trip times in milli-seconds: Minimum = 6ms, Maximum = 7ms, Average = 6ms

[InnovateAsterisk]

Total execution time 12097ms

It’s pretty much impossible to do any kind of voice communication with a latency of 12sconds.

Minimum = 6ms, Maximum = 7ms, Average = 6ms

This is better, but now almost seems too quick. Is this local lan ?

[prathibhacdac]

Minimum = 6ms, Maximum = 7ms, Average = 6ms

This is better, but now almost seems too quick. Is this local lan ? Yes.

[InnovateAsterisk]

You need to perform some tests to find out at what point the video is failing. To do this, you should eliminate some of the call legs. Create a dial-plan entry to perform a simple echo with video. https://wiki.asterisk.org/wiki/display/AST/Asterisk+15+Application_StreamEcho Something like this should work. The calls should then be answer by asterisk and simply echoed back to you.

Configure something like the above, and test with your pc, and with the mobile. Note that you will not be calling between the devices. The cal flow will be from the client to the server and back only.

[prathibhacdac]

I'm able to hear the audio back from PC. In mobile, I'm getting video but it is struck.

[InnovateAsterisk]

If you connect the mobile phone to the same network as the pc using WiFi, what’s are the results?

[prathibhacdac]

Only getting Trying... on both sides.

[prathibhacdac]

STUN transaction has timed out (PJNATH_ESTUNTIMEDOUT). Is this an issue?