App crash on export of 72MP resolution images from the Insta360 X3

Insta360Develop / CameraSDK-Android

Android SDK to control Insta360 cameras

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App crash on export of 72MP resolution images from the Insta360 X3 #32

Closed cobear25 closed 1 year ago

cobear25 commented 1 year ago

The demo app as well as our app currently crashes when we run ExportUtils.exportImage() with a high resolution photo from the X3. It works fine for other images, including HDR.

mordekai91 commented 1 year ago

Hi cobear25, have you solved this?

cobear25 commented 1 year ago

@mordekai91 We ended up just removing support for older versions of Android. We reached out to Insta360 support and they didn't have any plans to resolve it because they couldn't reproduce it. Basically it's a memory or storage issue that occurs on older devices.