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IntelRealSense / RealSenseID

Intel® RealSense™ ID SDK
https://intelrealsense.com/facial-authentication/
Apache License 2.0
98 stars 57 forks source link

SecurityError #96

Closed luca18 closed 3 years ago

luca18 commented 3 years ago

Hi,

I keep on getting the same error when I start the RealSense ID Viewer Software on Windows 10. The error persists when I try to enroll or authenticate.

I've updated the firmware to the most recent sku1 version. I think there is a problem with my camera since it's giving me errors everywhere Windows or Ubuntu regardless of everything I try.

Is there a way to hit a 'factory reset' for the camera?

error-message
lmjieSCU commented 3 years ago

I got it as well. Have you solved it?Thanks very much

gabime commented 3 years ago

Please see https://github.com/IntelRealSense/RealSenseID/issues/47 on possible solution.

luca18 commented 3 years ago

Thank you @gabime for the reference. This solved the problem.