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IntelRealSense / librealsense

Intel® RealSense™ SDK
https://www.intelrealsense.com/
Apache License 2.0
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RuntimeError: No device connected #12453

Open sesamestengg opened 9 months ago

sesamestengg commented 9 months ago
Required Info
Camera Model F455
Firmware Version
Operating System & Version Win 10
Platform PC
SDK Version SDK 2.0 version 2.54.2
Language Python
Segment others

Issue Description

opencv-python 4.8.1.78 pip 23.3.1 pylint 3.0.2 pyrealsense 2.54.2.5684 setuptools 56.0.0

Hi, i am continuously running into "RuntimeError: No device connected" when i run several scripts including https://github.com/IntelRealSense/librealsense/blob/master/wrappers/python/examples/python-tutorial-1-depth.py. The camera i used is labelled F455 but is recognize on Device and Manager as F450. Its attached by USB3.0 and i have tried scouring solutions in the forum but to no avail.

edit: i suspect the cable in the box provided by Intel is not USB 3.0 as the Viewer states its 2.0.

Any chance there might be a forum/solution i might have missed?

RealSenseCustomerSupport commented 2 months ago

@sesamestengg If you're using F455 please refer to github link https://github.com/IntelRealSense/RealSenseID Thanks!

RealSenseCustomerSupport commented 2 months ago

@sesamestengg Did you get chance to try F455 github link? Any more questions about this ticket? Looking forward to your reply. Thanks!