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IntelRealSense / librealsense

Intel® RealSense™ SDK
https://www.intelrealsense.com/
Apache License 2.0
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SR300 crashes on start #13460

Open WhiteOlivierus opened 6 days ago

WhiteOlivierus commented 6 days ago
librealsense 2.56.2 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Unknown error (-529697949)!
MartyG-RealSense commented 6 days ago

Hi @WhiteOlivierus For the SR300 camera model you should use version 2.50.0 of the RealSense Viewer tool (Intel.RealSense.Viewer.exe) as SR300 is a retired camera model and it is no longer supported in recent Viewer and SDK versions.

https://github.com/IntelRealSense/librealsense/releases/tag/v2.50.0

image

The error that you experienced usually happens when attempting to access an incompatible camera using the Viewer's 'Add Source' button.

WhiteOlivierus commented 6 days ago

It works, thank you so much for the quick reply

MartyG-RealSense commented 6 days ago

You are very welcome. It's great to hear that it works for you. I'm pleased that I could help. :)