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IntelRealSense / librealsense

Intel® RealSense™ SDK
https://www.intelrealsense.com/
Apache License 2.0
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Error #13503

Open users-9706 opened 1 week ago

users-9706 commented 1 week ago
librealsense 2.56.2 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

GL_INVALID_VALUE - C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\common\opengl3.cpp:572
MartyG-RealSense commented 1 week ago

Hi @users-9706 In the past a solution for this error has been to download and run the very old 2.21.0 version of the RealSense Viewer, and then close it and launch the latest Viewer version again.

You can obtain the 2.21.0 Viewer by visiting the link below and clicking on the Intel.RealSense.Viewer.exe link in the 'Assets' file list at the bottom of the page.

https://github.com/IntelRealSense/librealsense/releases/tag/v2.21.0

When launching the 2.21.0 Viewer, if you are prompted to click on a button to update then it is very important that you do not click the update button, as it could install an old firmware update that makes the camera unusable. It should be enough simply to open the 2.21.0 Viewer and then immediately close it again and launch the 2.56.2 Viewer.

image

users-9706 commented 1 week ago

Realsense-config.json file in the C: /Users/XXX/AppData/Roaming folder is deleted, after reinstalling realsense-viewer.exe, then it works.

MartyG-RealSense commented 1 week ago

Thanks very much @users-9706 for the update - I'm pleased to hear that you achieved a solution!