IntelRealSense / librealsense

Intel® RealSense™ SDK
https://www.intelrealsense.com/
Apache License 2.0
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Unhandled exception escaping from a worker thread! #13514

Closed dwu006 closed 6 days ago

dwu006 commented 1 week ago
librealsense 2.56.2 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Unknown error (-529697949)!
MartyG-RealSense commented 1 week ago

Hi @dwu006 The error that you experienced usually happens when attempting to access an incompatible camera (such as a laptop's built-in webcam) using the RealSense Viewer's 'Add Source' button. The Add Source button can display the RGB of some non-RealSense webcams but not all.

Some RealSense users also try to access their camera with the Add Source button if the camera is not being detected by the Viewer and listed in the Viewer's options side-panel.

Which RealSense camera model are you using with the 2.56.2 version of the Viewer, please?

dwu006 commented 6 days ago

Ah I realized i was trying to access my laptop-built camera. Thank you very much!

MartyG-RealSense commented 6 days ago

You are very welcome. I'm pleased that I could help. Thanks very much for the update!