Closed alextac98 closed 5 years ago
@alextac98 , the errors are due to communication/hw issues between host and the device. The second error often indicates that the device was forcefully disconnected from host due to insufficient power or a similar issue.
get_xu(...). xioctl(UVCIOC_CTRL_QUERY) failed Last Error: No such device
Knowing the camera type/fw version and also attaching the kernel logs when those errors occur is needed for review. You haven't specified the platform you're using that produces those errors, and whether the setup/cabling is the same as with the other PCs where the camera work correctly. But in many cases switching to an external self-powered USB3 hub was able to mitigate power-related issues (if that proves to be correct)
I only know from Windows side, but I had something similar when the SDK crashes every time you want to change any parameter (exposure, laser etc etc.). My solution was reported here.
@ev-mp It seems like the hardware was resetting due to power limitations by my laptop (I was plugging it directly into my laptop port). Now that I have plugged the cameras into a powered port, it works as expected. Thank you for your help!
Issue Description
<Describe your issue / question / feature request / etc..> Every time I try to open the
realsense-viewer
, I get the following error:Sometimes, it crashes immediately, and sometimes it crashes after I try to view the image coming from my cameras. The cameras aren't problematic because they work on other computers just fine. Any help is greatly appreciated!
Edit: Installation was done using the following instructions: https://github.com/IntelRealSense/librealsense/blob/master/doc/distribution_linux.md I did not build the libraries from source
Edit 2: I tried the fix in #4669, problem still persisted. New error received: