T265 return nan

[AItah]

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Required Info
Camera Model	T265
Firmware Version	0.2.0.951
Operating System & Version	Win10
Kernel Version (Linux Only)
Platform	PC
SDK Version	2.45
Language	{C++
Segment	other

Issue Description

Main issue - after several minute the T265 return nan instead of pose data. After getting nan we tried to open RealSense viewer and we get an error (see the attached screen shoot). T265 and D435 connected through hub. Same issue occur both with USB3 and USB2.

We followed rs-tracking-and-depth.cpp example. Up to getting the nan everything is as expected and no issue occur. How we can reestablish connection and pose data t the T265 device?

[RealSenseCustomerSupport]

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We are aware of this NaN issue of T265. We highlight it on our errata: https://www.intelrealsense.com/download/16547/?_ga=2.135304565.595682092.1625588372-1479303487.1578600965

[AItah]

We understand. However, can you recommend a workaround to recover from this status?