InteractiveMechanics / reflecting-booths-html5

The repository for development of the 9/11 Memorial and Museums Visitor Reflecting Booths.
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[x] Improve touchscreen/teleprompter user experience #115

Closed amberreeves closed 6 years ago

amberreeves commented 6 years ago

Finding: Most users focused their eyes on the touchscreen and were not immediately aware that the teleprompter above was part of the experience. As they tapped through the first couple of screens on the touchscreen, they did not realize the content on the teleprompter was changing. One visitor acknowledged the teleprompter once they reached the first question screen and looked for additional context. In all instances, once we explained to users that they had to look up to interact with both the teleprompter and the touchscreen, they were able to easily move through the rest of the experience.

Improvement options

amberreeves commented 6 years ago

let's start with this one and the audio and see how it goes

Use timed animation throughout the experience to draw the visitor’s eye back up to the teleprompter screen. For example, we will fade in the content on the teleprompter screen before the touchscreen to trigger users to look up.

strangemodern commented 6 years ago

I'm using react-transition-group for this. Ran into a bug, but should work pretty seamlessly.

strangemodern commented 6 years ago

Scratch that, just a simple css transition on the teleprompter and touchscreen divs.