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Invertus / saferpayofficial

Saferpay Official
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Redirection error and unemptied cart issue after validated Twint payments #162

Open fscheibler opened 2 months ago

fscheibler commented 2 months ago

Saferpay Module v1.2.2

Hello,

When a payment is made via Twint, the payment is validated by both Twint and Saferpay. However, instead of being redirected to a confirmation page, the customer is redirected back to their cart which remains full.

An error message indicates that the payment has failed, even though the order has been successfully created.

The redirection should lead to a confirmed order page instead of displaying a payment error with the cart still full.

Thank you in advance.

Florent

justelis22 commented 2 months ago

@fscheibler,

It seems like the upgrade process has failed in your shop. The first thing that I would suggest doing is trying to reset the Saferpay module in your PrestaShop back office.

Let me know if that helps!

Best Regards, Invertus Support team.

justelis22 commented 1 month ago

Hello @fscheibler,

As we haven't received any answers, I will close the issue.

If you are still facing this issue, please let me know, and I will reopen it.

Best Regards, Invertus Support team.

norca1762 commented 1 month ago

Hi,

I'm having the same issue when using TWINT, Postfinance Pay, Credit/Debit Card.

I'm using the module for the first time (v1.2.2) on Prestashop 1.7.8.11

I made a reset to the module but same issue.

Thank you in advance.

Arijan

justelis22 commented 3 weeks ago

Hello there,

Our team has identified the issue and is currently working to have a beta release with a fix this week.

Best Regards, Invertus Support team.