Create Dispute Resolution Process for Reviews

[Balance8]

Description

Establish a process for users to raise disputes on reviews, including mediation by an impartial moderator.

Acceptance Criteria

1. Dispute Submission Feature: Allow users to dispute a review.
2. Mediation System: Implement a system for review disputes to be assessed by a moderator.
3. Transparency: Keep the dispute resolution process transparent to both parties.
4. Record Keeping: Maintain records of disputes and resolutions for accountability.

Technical Notes

• Develop guidelines for moderators to ensure fairness in dispute resolution.
• Integrate notification and communication features for dispute processes.

Time Estimate

• Development: 12 days
• Testing: 6 days