User Story: As a user, I want easy access to help and support resources, including a FAQ section and customer support.
Description
Create a comprehensive help and support system within the app. This should include a FAQ section, customer support contact options, and possibly a chatbot for immediate assistance. Implement using Next.js 14, Prisma, and PlanetScale, with UI components from Radix UI and styling with Tailwind CSS.
Acceptance Criteria
FAQ Section: Develop a detailed FAQ section addressing common user queries.
Customer Support Contact: Integrate options for users to contact customer support (e.g., email, form submission).
Chatbot Integration: Optionally, include a chatbot for real-time assistance on basic queries.
Responsive and Accessible Design: Ensure the help and support UI is user-friendly and accessible.
Content Management: Use Contentlayer and MDX for managing and displaying help and support content.
Search Functionality: Implement a search feature within the help section for users to easily find relevant information.
Technical Notes
Consider using a third-party service for chatbot functionality.
Regularly update the FAQ and support content to reflect app changes and user feedback.
Dependencies
Completed UI/UX design for the help and support section.
Decision on whether to include a chatbot and selection of a suitable platform.
Time Estimate
6 days for the development of the help and support system.
4 days for integration, testing, and content creation.
Ticket: Develop User Help and Support System
User Story: As a user, I want easy access to help and support resources, including a FAQ section and customer support.
Description
Create a comprehensive help and support system within the app. This should include a FAQ section, customer support contact options, and possibly a chatbot for immediate assistance. Implement using Next.js 14, Prisma, and PlanetScale, with UI components from Radix UI and styling with Tailwind CSS.
Acceptance Criteria
Technical Notes
Dependencies
Time Estimate