callback agent state not updated with Asternic state lite real time page

IssabelFoundation / callcenter

Community Call Center Module using ECCP Protocol.

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callback agent state not updated with Asternic state lite real time page #40

Open voipsense opened 5 years ago

voipsense commented 5 years ago

I use asternic state lite versionwith call center module issabel : the stat of callback agent with call ring is ok but no outgoing , or incall stat is stay always on live

when i use a static agent at queue configuration all real time stat are updated

any help plz

voipsense commented 5 years ago

I found solution the name of callback agent , issabel call center must be in this format SIP/$ext

$ext = calbackagent id