IssabelFoundation / callcenter

Community Call Center Module using ECCP Protocol.
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Calls details error stat for succes call (static agent)=(SIP/EXT) #41

Open voipsense opened 5 years ago

voipsense commented 5 years ago

Module call center : Reports calls details

all succes incoming call to queue ==> static agent (sip extension) are showed Abandoned

how can i correct or add this feature using phone extension for reception

with callback agent config ====> dynamic agent ===> agent console login ==> All ok