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IssabelFoundation / callcenter

Community Call Center Module using ECCP Protocol.
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hold function not stable #55

Open kopigreenx opened 2 years ago

kopigreenx commented 2 years ago

when i hit hold function at Hold Function everything works fine but auto unhold in 1 minute ... did i miss some configuration in issabel ? sorry for my bad english ,,, thanks master :)

hamzagad commented 1 year ago

it is 45 seconds not 1 minute, and the problem is with parking lot configuration files. Since hold function uses park lot to put the caller on hold. asterisk11 doesn't read from res_parking* add to features_general_custom.conf these lines: parkext=700 parkpos=701-708 context=parkedcalls parkext_exclusive=no parkingtime=300 comebacktoorigin=yes comebackcontect=park-dial1 parkedplay=both courtesytone=beep parkedcalltransfers=caller parkedcallreparking=caller parkedmusicclass=default findslot=first

and you may need to write some dialplan for parkedcalls context