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Iterable / react-native-sdk

MIT License
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Inconsistent firing of `trackInAppOpen` and `trackInAppClick` #318

Open averyv opened 2 years ago

averyv commented 2 years ago

We manually track in app message opens and clicks with trackInAppOpen and trackInAppClick. We're seeing that these events aren't firing consistently, and there are instances where we can see that an in app was shown to a user (by looking at other events that we track) without trackInAppOpen ever being fired. There are some instances where trackInAppClick gets fired without a trackInAppOpen, and some where neither of the two are ever fired. Any thoughts on why this is happening?

We are on SDK version 1.1.2.

jena-chakour commented 5 months ago

Hi @averyv thanks for reaching out! Is this still replicable?