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IzakMarais / reporter

Service that generates a PDF report from a Grafana dashboard
Apache License 2.0
947 stars 307 forks source link

Error obtaining render: 500 Internal Server Error #286

Closed PePoDev closed 3 years ago

PePoDev commented 3 years ago

Error messaage

error rendering PNGs in parralel for dash {Title:AWS Billing Description:Visualize estimated AWS charges per AWS resource (EC2, S3, ...) VariableValues:CloudWatch Rows:[] Panels:[{Id:1 Type:graph Title:Estimated charges GridPos:{H:15 W:24 X:0 Y:0}} {Id:3 Type:graph Title:Estimated daily charges GridPos:{H:10 W:24 X:0 Y:15}}]}: error getting panel {Id:3 Type:graph Title:Estimated daily charges GridPos:{H:10 W:24 X:0 Y:15}}: Error obtaining render: 500 Internal Server Error

Example dashboard

image

mankuuuuu commented 3 years ago

Hi @PePoDev I was facing the same issue while rendering please check if all the dependent libraries are installed - https://grafana.com/docs/grafana/latest/administration/image_rendering/#troubleshoot-image-rendering.

I installed the rendering libraries for Ubuntu and it worked fine for me.

PePoDev commented 3 years ago

@mankuuuuu I don't know this is a problem on Grafana. Thanks a lot.