Error 500

[philippesg]

Hello, i used your grafana-reporter on Grafana 7.5.6. since long days and we get an issue 'Error 500'. Have you an idea to resolve this issue ? I give you the log for example.

2021/07/05 12:46:37 Error creating image for panel: error getting panel {Id:40 Type:graph Title:Traffic IN GridPos:{H:10 W:24 X:0 Y:43}}: Error obtaining render: 500 Internal Server Error 2021/07/05 12:47:02 Error obtaining render for panel {Id:42 Type:graph Title:Traffic Out GridPos:{H:10 W:24 X:0 Y:53}}, Status: 500, Retrying after 10s... 2021/07/05 12:47:37 Error generating report: error rendering PNGs in parralel for dash {Title:Multi Selection : All servers on one graph Description: VariableValues:week, EMEA, SERVER01, SERVER02, SERVER03 Rows:[] Panels:[{Id:38 Type:text Title: GridPos:{H:2 W:24 X:0 Y:2}} {Id:30 Type:graph Title:CPU System Load GridPos:{H:10 W:24 X:0 Y:4}} {Id:32 Type:graph Title:CPU Percent Used (Total) GridPos:{H:10 W:24 X:0 Y:14}} {Id:34 Type:graph Title:Memory Used GridPos:{H:9 W:24 X:0 Y:24}} {Id:41 Type:graph Title:Disk Free GridPos:{H:10 W:24 X:0 Y:33}} {Id:40 Type:graph Title:Traffic IN GridPos:{H:10 W:24 X:0 Y:43}} {Id:42 Type:graph Title:Traffic Out GridPos:{H:10 W:24 X:0 Y:53}}]}: error getting panel {Id:30 Type:graph Title:CPU System Load GridPos:{H:10 W:24 X:0 Y:4}}: Error obtaining render: 500 Internal Server Error

Best Regards. Philippe.

[vincentcsm0303]

I have the same issue here

[palagonKevo]

Same issue here.

Edit: I found the solution to the issue. You gotta check that there is no renderer configured within the grafana.ini config, and, you gotta follow the solution provided here: #281