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J2Store4 / j2store4

J2Store 4 - Open Source eCommerce extension for Joomla
https://www.j2store.org
GNU General Public License v3.0
15 stars 7 forks source link

Standard Shipping methods not visible in backend #114

Open Kris3D opened 4 days ago

Kris3D commented 4 days ago

When I create Standard Shipping methods they do not appear in the Joomla backend. They are however applied on the front end. Since I can't see the methods, I can't edit them.

Running j2store4 4.0.5 on Joomla 5 with Joomlart Purity IV template.

mgopin3 commented 4 days ago

@Kris3D In the event that you continue to encounter any challenges, I recommend submitting a support ticket to the J2Store support team. Please include your admin login details and FTP information for a more efficient resolution from our end.

Kris3D commented 4 days ago

@Kris3D In the event that you continue to encounter any challenges, I recommend submitting a support ticket to the J2Store support team. Please include your admin login details and FTP information for a more efficient resolution from our end.

How do I do that? On their site there is no support forum or e-mail available.

Kris3D commented 3 days ago

Did a reïnstall and that did not help. When creating a shipping method under 'Standard Shipping methods' without enabling, I can see the method in the list. After enabling the method disappears from the list but is in the database and working on the frontend.

mgopin3 commented 3 days ago

@Kris3D If there are any concerns or technical difficulties, you can raise a support ticket by utilizing the email address associated with your purchase. Kindly use support@j2store.org for this purpose.

Kris3D commented 3 days ago

Purchase? J2Store is free to use. What are you talking about?

I think it is a bug in de software and therefore it belongs in the Issues.

Op di 2 jul 2024 om 09:26 schreef Gopi @.***>:

@Kris3D https://github.com/Kris3D If there are any concerns or technical difficulties, you can raise a support ticket by utilizing the email address associated with your purchase. Kindly use @.*** for this purpose.

— Reply to this email directly, view it on GitHub https://github.com/J2Store4/j2store4/issues/114#issuecomment-2202161226, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMKYTGPZEGSEOVAW2BZRVCLZKJI3XAVCNFSM6AAAAABKEMMNHSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBSGE3DCMRSGY . You are receiving this because you were mentioned.Message ID: @.***>

Kris3D commented 2 days ago

Installed J2Store4 on a new Joomla 4 site. Same problem.

mgopin3 commented 2 days ago

@Kris3D I recommend submitting a support ticket to the J2Store support team,Using this email support@j2store.org. Please include your admin login details and FTP information for a more efficient resolution from our end.